Terms & Conditions

Privacy & Safety – BraceMate Canada

Data Collection

We collect personal information you voluntarily provide to us when you contact us or place an order — such as your name, email, address, phone number, and product preferences. We also gather technical information such as IP address, browser type, and page interaction data to improve website performance.

We collect this information in order to:

• Process your order or inquiry
• Communicate with you about your order, service updates, or promotions
• Improve our website and customer service
• Comply with applicable Canadian laws

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Data Storage

All personal information is stored securely by BraceMate Canada and is only accessed by authorized staff for the purposes listed above. We do not share, sell, or rent your information to third parties.

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Payments

At this time, we do not process payments through our website. Orders are invoiced and fulfilled manually by our team.

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Communications

We may contact you by email or phone to confirm your order, follow up on inquiries, or share updates about BraceMate. You can opt out at any time by emailing us at info@bracemate.ca.

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Privacy Rights

You have the right to request access to your personal information, request corrections, or withdraw consent. To do so, please contact us directly.

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Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted to this page with the updated effective date.